Online surveys often require potential respondents to be invited via e-mail. Reminders are sent in order to boost the response rate.
Fig. 1 : Example of an e-mail invitation
To contact survey participants for online projects, we can create personalized mailings in all languages as mail-merge letters. The sender’s address can be freely defined, so that if desired the participants’ replies can also be sent directly to you. If you send us an address file with data on individual respondents, it is also possible to use the personalized links to integrate the data into the survey (online survey) and dynamically adapt the filter management in the questionnaire.
There are also advantages in the case of pre and post-surveys. For example, the demographic questions from the pre-survey can be imported into the subsequent post-survey and do not need to be repeated. Passwords are created quickly and automatically by a password generator. Before mailing, we check the e-mail addresses for formal correctness or deliverability with an e-mail format checker. Deficient addresses are returned to you for correction.
The address file can be selected according to your specified criteria. Invitations can be restricted to specific subgroups only. In the live reporting you can see the response rate within each subgroup at any time. We send reminders in the same format as the invitations. Reminder e-mails can be targeted according to the status of the respective questionnaire, e.g. they can be sent only to addresses that have not yet responded, or to incomplete or abandoned interviews. We can also design the mail-merge letters in HTML layout according to your specifications.
